After a service member separates from service the Department of Defense sends the Official Military Personnel File (OMPF) and Service Treatment Records (STR) to the National Personnel Records Center, a division of the National Archives. Please work with a Veterans Services Representative to fill out the request forms.
National Personnel Records Center
Certain records may be requested directly from military departments. Most service member specific documentation is not located at the Military Branch after separation. The main documents that need to be requested from military branches are related to unit operations. Some departments are able to reconstruct certain documents.
US Department of Veterans Affairs
Once a veteran submits a Service-Connected Disability Claim the VA acquires the Military Records from the National Archives. Our Veterans Services Representative may be able to access these records once the representative is assigned to the claim.